Privacy Policy

 

At Matilde Flowers LLC, we respect your privacy and are committed to protecting the personal information you share with us.

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Information We Collect

When you place an order or contact us, we may collect your first name, last name, phone number, email address, delivery address, billing information, order details, and any information you choose to provide with your order.

 

How We Use Your Information

We use your information to process orders, arrange delivery, provide customer support, communicate about your order, improve our services, and send updates or promotions when applicable.

 

Delivery Information

To complete flower delivery, we may share necessary delivery details with our courier service. This may include the recipient’s name, phone number, delivery address, and delivery instructions.

 

Payment Security

Payments are processed through secure third-party payment providers and/or Wix payment systems. Matilde Flowers LLC does not directly store your full credit card information.

 

Website Security

Our website is hosted on Wix and uses secure technology such as SSL encryption to help protect customer information.

 

Data Control

You may contact us to request access to your personal information, ask for corrections, or request deletion where applicable.

 

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

If you have questions about this Privacy Policy, please contact us using the contact information provided on our website.